Clubhouse Online Casino Terms

Welcome to Clubhouse Online Casino. These Terms and Conditions govern your use of our website and services, and by creating an account at Clubhouse Casino you confirm that you have read, understood and agreed to be bound by them. We operate this site under the name The Clubhouse Casino, and throughout this document "we", "our" and "us" refer to Novatrix SRL, the company that owns and operates our platform.

Acceptance of These Terms

By registering with us, you enter into a binding agreement with Clubhouse Casino. If you do not agree with any part of these terms, you must not use our services. We reserve the right to update these conditions at any time, and continued use of your account after changes are published constitutes your acceptance of the revised terms. We recommend checking this page periodically, as the clubhouse casino login screen will always link to the current version.

Eligibility and Registration

To open an account at the Clubhouse Online Casino, you must be at least 18 years old (or the legal gambling age in your jurisdiction, whichever is higher) and possess full legal capacity to enter into a contract. We only allow one account per person; accounts sharing a residential address, household, IP address or device will be treated as duplicates and closed, with pending withdrawals cancelled and winnings confiscated. When you register, we require accurate personal details, and you agree that deposits must come from a payment account registered in your own name.

We do not accept players from a number of restricted territories, including but not limited to the United States, United Kingdom, Ukraine, Russia, and several other listed countries. Players breaching this policy are not entitled to refunds or withdrawals. If you reside in a restricted jurisdiction and still attempt to use the clubhouse casino login, your account may be suspended or closed without compensation.

Account Security

• You are responsible for keeping your login credentials confidential.
• We may suspend your account if we detect suspicious activity.
• You agree not to let anyone else use your account to access our services.

Licensing and Regulation

Our operations are authorised under an e-gaming licence issued by the Tobique Gaming Commission (licence No. 0000002), held by Novatrix SRL. We work with EGIS, an independent Alternative Dispute Resolution body operating under the regulations of our licensor, should any unresolved complaint require external review. Arbitration relating to our services takes place in Costa Rica, our registered place of business.

Bonuses and Promotions

At Clubhouse Casino, we offer a welcome package worth up to 5,000 AUD plus 200 free spins, split across three separate packages, along with ongoing promotions throughout the week. Our Clubhouse casino no deposit bonus and other promotional offers are subject to wagering requirements, maximum bet limits, and specific game contribution rates. Slots contribute 100% towards wagering (subject to an exclusion list), table games, roulette and video poker contribute 25%, and live dealer games do not count at all.

Every bonus is non-sticky, meaning real money is used first and bonus funds afterward; the bonus is forfeited once bonus money reaches zero. We allow only one active bonus per account, and deposit bonuses cannot be combined. If you are searching for clubhouse casino bonus codes, please note that any manually issued bonus, including VIP-specific offers, remains capped at a maximum win of 1,000 EUR unless otherwise stated. We also reserve the right to deny or void winnings if we detect bonus abuse, such as placing maximum bets on high-variance titles or switching to low-variance games after a significant win.

Deposits and Withdrawals

We accept a wide range of payment methods, including Visa, Mastercard, Maestro, Neteller, Skrill, Paysafecard, ecoPayz, MuchBetter, MiFinity, and several cryptocurrencies processed via CoinsPaid. Our minimum deposit is 20 EUR or the equivalent, and every deposit must be wagered three times before you are eligible to withdraw. We are committed to transparent clubhouse casino withdrawal time standards: withdrawal requests are processed within 72 hours of approval, with e-wallets and Paysafecard typically instant, cards taking 3-5 days, and bank transfers completed within 3 business days.

Weekly withdrawal limits are capped at 7,500 EUR/USD, with a monthly ceiling of 15,000 EUR/USD. Progressive jackpot wins are always paid in full and do not count toward these limits. We may request identity verification documents, including a government-issued photo ID, proof of address, and proof of payment method, before releasing any withdrawal, and your payout will remain pending until this process is complete.

Responsible Gambling

We are committed to promoting responsible gambling practices across our platform. Tools such as deposit limits, self-exclusion, and cooling-off periods are available upon request through our support team. If you feel that your gambling behaviour is becoming problematic, we encourage you to reach out to us immediately so we can assist you in setting appropriate restrictions on your account.

VIP Programme and Loyalty Points

Our Clubhouse Points loyalty programme spans 15 tiers, from Member up to Platinum+, with an additional invite-only VIP tier offering enhanced weekly cashback and a dedicated account manager. Members in Canada and other supported regions looking for the clubhouse casino welcome bonus or ongoing loyalty rewards can track their progress directly from their account dashboard.

Restricted Use and VPN Policy

Using a VPN or any other method to disguise your location in order to bypass our geographic restrictions is strictly prohibited. We reserve the right to confiscate winnings and close accounts found in breach of this policy. We also monitor for duplicate accounts and will close any accounts found to be associated with the same household, device, or payment method as another registered user.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our games or platform. To the extent permitted by law, we are not liable for any indirect or consequential losses arising from your use of our services, including losses resulting from technical errors, connectivity issues, or third-party payment processing delays.

Dispute Resolution

If you have a complaint, we encourage you to contact our support team first so we can attempt to resolve the matter directly. Should the issue remain unresolved, you may escalate your complaint to EGIS, our independent Alternative Dispute Resolution provider, at [email protected]. We aim to handle every complaint fairly and transparently at every stage of the process.

Amendments to These Terms

We may amend these Terms and Conditions at any time without prior notice. Any changes will take effect immediately upon publication on our website. We advise all players, including those searching for the clubhouse casino canada options or any regional version of our platform, to review these terms regularly to stay informed of their rights and obligations when using Clubhouse Casino.

By continuing to access and use Clubhouse Online Casino, you confirm your ongoing agreement to these Terms and Conditions, our Privacy Policy, and any additional rules governing specific promotions or games available on our site.